Our Vacation Rental Policies

RATES

Published rates are weekly and nightly rates. Stays of less than 7 nights are calculated as nightly.      


PREPAYMENT

A one night deposit will be taken as deposit for stays less than one month. One week rate plus applicable taxes is taken for stays of one month or greater.  Final balance will be due 5 days prior to arrival and will be taken using credit card supplied at time of reservation.   


SECURITY DEPOSIT

An approved credit card number must be on file in the name of the renter to hold as a security deposit in the case of damage to the property. Guest agrees that they will be responsible for the cost to remedy any such damages. Guest will be notified of any incurred charges. Guests should not re-arrange villa or home furnishings in any way.     

CANCELLATION POLICY

Cancellations made more than 10 days prior to your scheduled arrival are subject to a $35 cancellation fee.  In case of cancellation less than 10 days prior to arrival guest will be responsible for the entire cost of the stay unless nights booked can be resold

EXTREME WEATHER 

No  refunds  will  be  issued  for  adverse weather  including  hurricane unless the local airport or highways are impassable through police authorization. 

LINENS

Highest quality linens are provided for your stay and beds fully made up. 

TAXES

Published rates do not include Florida sales tax, Nassau county occupancy tax and 2.5% resort fee. 

ARRIVAL

Check-in time is 4:00 PM, or after. Address of property and keyless entry code will be will be provided upon receipt of final payment and signed Terms and Conditions document.        


DEPARTURE

Check out time is 11:00 AM.  Any late check outs not approved by our office are subject to an additional charge at the regular nightly rate. All homes and villas are cleaned and inspected upon your arrival/departure. We are not responsible for items left behind.       


HOME AND VILLA EQUIPMENT 

  • All properties are equipped for basic vacation needs. Linens are provided for the maximum number of guests stated for each home and villa.
  • Kitchen utensils and a starter set of toiletries are supplied. 
  • Hairdryers are provided. 
  • Beach chairs and beach towels are provided. Do not use home or villa linens as beach blankets. 
  • If additional cleaning of the home or villa, or linens and/or carpet are found to be excessively dirty, the reservation will be charged an additional fee. 
  • Telephones are provided. Local calls are free. 
  • Wi-Fi is provided. Changing the password on the Wi-Fi will incur a $25 charge to the credit card on file.

RESTRICTIONS

Motor homes, motorcycles, trailers or boats are not allowed! Please do not re- arrange villa furnishings in anyway. 


Amelia Island Vacations DOES  NOT  RENT  it is determined through verification of proper identification that a responsible party of at least 21 years of age. 

SOCIAL FUNCTIONS

Parties or social functions (i.e. reunions, receptions, etc.) with guests in attendance in numbers which exceed the stated maximum number of persons per rental are specifically prohibited in any rental property without previous written authorization from Sunset Rentals.

NO SMOKING 

ALL PROPERTIES ARE STRICTLY NON-SMOKING! A $500.00 fee WILL apply for violation of this policy.

PETS

We accept dogs only. No pets are allowed in any property unless specifically designated as pet-friendly and a non-refundable fee of $100.00 per pet for home rentals is included as a separate line item. A two pet maximum and a weight limit of 25 lbs. PETS ARE NOT PERMITTED ON THE FURNITURE AT ANY TIME. ADDITIONAL CLEANING AND DAMAGE FEES WILL APPLY. A $500 fine in addition to the pet fee WILL apply if any pet is found in a non-pet friendly property. 


PROPERTY AVAILABILITY

Should a property become unavailable for guest use through the sale of the premises or other circumstances beyond the reasonable control of the rental agent, the agent may substitute with the best available, comparable accommodations for the same period. A full refund will be issued, without penalty, should a comparable property not be available. 

MAINTENANCE

Amelia Island Vacations makes every attempt to make sure the home or villa you have rented is in good working order when you arrive.  If you do encounter a maintenance problem in the home or villa, it will be handled in a timely and professional manner.  Amelia Island Vacations is not responsible for resort amenities, such as scheduled or unscheduled pool and spa closures, etc. Rental rates will not be adjusted due to any malfunction of equipment. Amelia Island Vacations or its Agent may re-enter the rental property at a reasonable time for the purpose of making repairs or for routine maintenance.


Even though all properties are maintained on a regular basis, at times maintenance repairs may be required.  Amelia Island Vacations reserves the right to perform maintenance or have an outside vendor perform maintenance at any time during the stay.  If the property is pet-friendly, dogs must be secured while guest is away. Rental fees will not be refunded or reduced due to maintenance at the property rented or at neighboring properties due to construction. 

LIABILITY

As a guest of the owner and Amelia Island Vacations, I understand that while using a private or community pool (or spa), you and any guests are swimming at your own risk. In consideration and on behalf of your guests, Amelia Island Vacations and the pool owner are released from any liability or claims arising from injury while using the pool.